The following provide a common understanding of who we are and what we believe in — for our employees and for all who interact with us.
Safety: Safety is of the upmost importance to our business. At all times, we ensure our employees and our clients are operating and/or enjoying Air Partners services in a safe environment. Understanding company safety procedures, reporting safety hazards, being pro-active regarding potential safety hazards and continually improving existing safety measures are all important components to maintaining and promoting a safe environment.
Customer Service: We always strive for an exceptional client experience regardless of whether we are working with external or internal clients. Putting in extra effort in order to meet a deadline for a customer, going out of our way to accommodate a client request, and consistently going above and beyond to ensure a client has an exceptional experience are all examples of ways we provide excellent customer service.
Teamwork: Teamwork is the ability to work together toward a common vision and is what enables us to function efficiently as an organization. Effective communication, a positive attitude, respect for you peers/colleagues and a solutions-focused approach to challenges are all important components of great teamwork.
Making the Business Fly: In order to improve and grow the business, we rely on input, suggestions and solutions from everyone. Providing constructive feedback on current processes with suggestions for improvement; recommending potential new employees or clients; Implementing cost saving initiatives; and suggesting innovative approaches to problems are a few ways in which we can make the business fly.
Be The Best: Our goal in anything we do is excellence. Continuous improvement on a personal and a professional level are keys to achieving this goal. Learning about different areas of the business, increasing your skill set and knowledge through training programs, and committing to an even higher standard of work are ways in which we can all be better.